Requirements for the Service Process Lifecycle
نویسنده
چکیده
Services are an increasingly important part of modern economies. They are provided by service processes that are an important subtype of business processes. Therefore, the life cycle used for business processes may also be applied to service processes. However, the properties of service processes and the services provided require to extend the lifecycle of service processes. Therefore, the properties of service processes and services are analyzed and the resulting requirements for the process lifecycle identified.
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تاریخ انتشار 2008